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Turn Operational Gaps into a Clear Improvement Roadmap
GAP Analysis

Before investing in a new implementation, optimization project, automation initiative, or system change, you need to understand what is actually holding your operation back.

why choose the service
key features
why fonseca advisers
faq's

Fonseca Advisers’ GAP Analysis is a System-Aware consulting service for manufacturing and distribution companies. It combines a software-agnostic process review with documentation of how your current system, customizations, resources, and operational workflows are being used today.

The objective is simple: identify the gap between how your business should run and how it currently runs across process, people, system usage, customizations, resources, and data flow.

The result is a clear GAP Analysis Report and Continuous Improvement Roadmap that helps your leadership team prioritize what to fix first, what to defer, and what should become part of a future implementation, optimization, automation, or managed services initiative.

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Why choose GAP Analysis

Understand what is really happening before you invest

Many companies know something is not working, but they are not sure whether the issue is process, system configuration, user adoption, customizations, data, resources, or operational discipline. A GAP Analysis helps separate symptoms from root causes before committing budget to a larger project.

Combine process review with system documentation

This is not only a high-level business workshop. Fonseca Advisers reviews how your operation should run and how it currently runs in the deployed system. That means we look at both operational workflows and the way the system is being used to support them.

Get an objective view of your current state

Our analysis is designed to identify gaps, inefficiencies, risks, and improvement opportunities without forcing a predetermined software outcome. When technology is relevant, we explain how tools such as SAP Business One, Boyum solutions, automation, integrations, or customizations could help close the gap.

Prioritize improvements by business impact

The final output is not just a list of problems. We help organize findings into a practical roadmap, including Year 1, Year 2, and Year 3 priorities, so leadership can decide what to address first and what should wait.

Support complex and regulated environments

Fonseca Advisers has experience supporting manufacturing and distribution environments with complex production, warehouse, traceability, quality, customization, and compliance-related requirements, including ITAR-sensitive operational environments.

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key features

On-site SME interviews

We meet with subject matter experts on-site to understand current workflows, pain points, requirements, exceptions, and operational realities across the areas included in scope.

As-Is process documentation

We document how your current workflows operate today, including process handoffs, manual workarounds, bottlenecks, disconnected steps, and recurring operational issues.

Cross-functional operational review

Typical areas may include sales, purchasing, receiving, production planning, production data capture, warehouse execution, delivery, inventory control, quality, and reporting, depending on your actual business and system usage.

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Current system workflow review

We document how the deployed system supports your current operation, including how users interact with SAP Business One, Boyum solutions, warehouse tools, production workflows, and related operational systems when applicable.

Process and system gap identification

We identify gaps across both the business process and the system environment, helping distinguish between process problems, configuration issues, adoption gaps, customizations, resource constraints, and potential technology needs.

Technology alignment

When applicable, we provide guidance on how SAP Business One, Boyum solutions, automation, integrations, customizations, reporting, or managed services could help close the identified gaps.

Customization documentation

We document relevant customizations within the agreed scope, which may include Crystal Reports, dashboards, scripts, database views, transaction notifications, and other system artifacts. Each item is reviewed from a functional perspective, including purpose, inputs, outputs, and business relevance.

Resource inventory

We review relevant users, terminals, devices, scanners, handhelds, printers, and other operational resources within the agreed scope to understand how they support the current process and whether they are actively used.

License and usage visibility

When applicable, the resource inventory can be cross-checked against the existing license environment to help identify active use, underused resources, and potential operational misalignment.

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Consolidated GAP Analysis Report

You receive a report that consolidates As-Is process findings, system observations, customization documentation, resource inventory, identified gaps, inefficiencies, risks, and improvement opportunities.

Customer Review Meeting

Fonseca Advisers presents the findings in a remote review meeting with your Champion and key decision-makers, helping leadership understand the findings and align on next steps.

Continuous Improvement Roadmap

The roadmap organizes improvement opportunities into Year 1, Year 2, and Year 3 priorities, giving your team a practical path for staged improvement instead of a single overwhelming project.

ITAR-aware project practices

For ITAR-sensitive or regulated environments, we understand the importance of controlled access, secure handling of project information, documentation discipline, process traceability, and clear project governance.

Confidential assessment process

All findings are treated as confidential and shared only with authorized stakeholders involved in the engagement.

Clear scope boundaries

The GAP Analysis identifies and prioritizes improvement opportunities. To-Be design, implementation, configuration changes, system optimization, training, and execution of recommendations are not included in the initial GAP Analysis scope unless scoped separately through a follow-up SOW or Change Request.

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Why work with fonseca advisers?

Manufacturing and Distribution
Expertise
Fonseca Advisers understands the operational complexity of manufacturing and distribution companies, including production, warehouse, logistics, inventory, quality, traceability, reporting, and ERP-connected workflows.
Process and system
perspective
We do not look only at the business process or only at the software. We connect both perspectives to understand how the operation works, how the system supports it, and where the gaps are creating risk or inefficiency.

Why work with fonseca advisers?

Actionable
roadmap mindset
We focus on recommendations that can be discussed, prioritized, and acted on. The goal is to help your leadership team move from uncertainty to a structured improvement plan.
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your business processes SAP Business One
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Frequently asked questions

A GAP Analysis for manufacturing and distribution is a structured assessment that identifies the differences between how a business should operate and how it currently operates across processes, systems, users, resources, customizations, data flow, and operational execution.

Fonseca Advisers’ GAP Analysis is system-aware because it reviews both the business process and how the deployed system is currently being used. This helps identify whether the root issue is operational, technical, adoption-related, customization-related, resource-related, or a combination of these factors.

No. The GAP Analysis is based on operational process review and can be valuable even if a company is not currently using SAP Business One or Boyum. However, Fonseca Advisers has strong experience with SAP Business One and Boyum environments, which is especially useful when those systems are part of the current or future landscape.

The GAP Analysis may include on-site SME interviews, As-Is process documentation, current system workflow review, customization documentation, resource inventory, gap identification, impact discussion, a GAP Analysis Report, a Customer Review Meeting, and a Continuous Improvement Roadmap.

You receive a GAP Analysis Report that consolidates As-Is process findings, system observations, customization documentation, resource inventory, identified gaps, inefficiencies, risks, and improvement opportunities. You also receive a Continuous Improvement Roadmap organized into Year 1, Year 2, and Year 3 priorities

No. The GAP Analysis identifies gaps and recommends priorities, but To-Be design, system optimization, configuration changes, implementation, training, and execution of recommendations are not included in the initial scope. These items can be scoped separately through a follow-up SOW or Change Request.

The standard System-Aware GAP Analysis typically takes 3 to 5 weeks elapsed, depending on scope, availability, documentation, customization complexity, resource inventory, and the time required to complete the report and review meeting.

The primary recommended engagement is based on an on-site discovery model, usually including three consecutive days with the customer’s subject matter experts. A lighter remote or reduced-scope option may be available for companies with limited budget or timing constraints.

The customer should assign a Champion as the main point of contact and make relevant subject matter experts available. Depending on the scope, participants may include leaders or SMEs from production, warehouse, purchasing, sales, inventory control, quality, logistics, finance, IT, and operations.

Useful inputs may include process documentation, sample reports, data samples, system access, implementation history, customization history, license or resource information, pain points, known issues, and any existing operational or system documentation.

Yes. When included in scope, Fonseca Advisers can document relevant customizations and artifacts such as Crystal Reports, dashboards, scripts, database views, transaction notifications, and other system-specific components from a functional perspective.

Yes. Fonseca Advisers has experience supporting ITAR-sensitive manufacturing environments where controlled access, secure handling of project information, documentation discipline, traceability, and disciplined project execution are important.

After the GAP Analysis is complete, the customer can use the report and roadmap to decide which Year 1, Year 2, and Year 3 items to prioritize. Any follow-up work, such as To-Be design, implementation, customizations, automation, optimization, or managed services, can be scoped separately.

Contact Us Today

Ready to understand what is holding your operation back before investing in your next improvement initiative? Contact Fonseca Advisers to discuss your GAP Analysis needs, review your current environment, and determine whether the full on-site System-Aware GAP Analysis is the right fit for your business.

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