{"id":33661,"date":"2024-11-20T09:06:40","date_gmt":"2024-11-20T14:06:40","guid":{"rendered":"https:\/\/fonsecaadvisers.com\/blog\/que-es-la-resolucion-de-problemas-en-tres-niveles-y-en-que-se-diferencia-de-resolver-el-problema\/"},"modified":"2024-11-20T09:21:43","modified_gmt":"2024-11-20T14:21:43","slug":"que-es-la-resolucion-de-problemas-en-tres-niveles-y-en-que-se-diferencia-de-resolver-el-problema","status":"publish","type":"post","link":"https:\/\/fonsecaadvisers.com\/es-co\/blog\/que-es-la-resolucion-de-problemas-en-tres-niveles-y-en-que-se-diferencia-de-resolver-el-problema\/","title":{"rendered":"\u00bfQu\u00e9 es la resoluci\u00f3n de problemas en tres niveles y en qu\u00e9 se diferencia de resolver el problema?"},"content":{"rendered":"\t\t
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En Fonseca Advisers, nos encanta compartir ideas y conocimientos de nuestro talentoso equipo. Este blog est\u00e1 basado en un art\u00edculo de Dave Gutman, donde explora el m\u00e9todo de Resoluci\u00f3n de Problemas en Tres Niveles y c\u00f3mo se diferencia de simplemente resolver el problema. Hicimos algunos ajustes para adaptarlo al formato de nuestro blog, \u00a1pero toda la sabidur\u00eda es de \u00e9l! <\/p>\n

Este art\u00edculo fue adaptado de uno publicado originalmente aqu\u00ed: https:\/\/bit.ly\/48XtmHu<\/strong><\/p>\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Resolver problemas suena sencillo: identifica qu\u00e9 est\u00e1 mal y arr\u00e9glalo. Pero en el mundo de los negocios, no se trata solo de resolver el problema inmediato, sino de asegurarse de que no vuelva a ocurrir. Aqu\u00ed entra la resoluci\u00f3n de problemas<\/strong> como un proceso estrat\u00e9gico que ayuda a las organizaciones a aprender de los desaf\u00edos y a tomar medidas para prevenir su recurrencia.
Nosotros usamos un m\u00e9todo llamado Resoluci\u00f3n de Problemas en Tres Niveles<\/strong>, y funciona as\u00ed: <\/p>\n

    \n
  1. Corrige la causa ra\u00edz del problema.<\/strong><\/li>\n
  2. Repara cualquier dato afectado por el problema.<\/strong><\/li>\n
  3. Aseg\u00farate de que los involucrados clave sean notificados de inmediato si el problema vuelve a ocurrir.<\/strong><\/li>\n<\/ol>\n

    Vamos a desglosarlo con un ejemplo real.<\/p>\n

    El Problema: Inconsistencias en los datos de desempe\u00f1o de proveedores<\/strong><\/h3>\n

    Una empresa que usa SAP Business One <\/strong><\/a>agreg\u00f3 campos personalizados en las l\u00edneas de sus \u00f3rdenes de compra (PO). Estos campos permit\u00edan al equipo de compras rastrear m\u00e9tricas clave como la calidad del producto, eficiencia de entrega y capacidad de respuesta de los proveedores. Aunque estos campos se a\u00f1adieron para facilitar la evaluaci\u00f3n del desempe\u00f1o, la gerencia descubri\u00f3 m\u00e1s tarde que a menudo quedaban en blanco, haciendo que los datos fueran poco confiables. <\/p>\n

    Resolviendo el Problema con la Resoluci\u00f3n de Problemas en Tres Niveles<\/strong><\/h3>\n
      \n
    1. \n

      Corrige la causa ra\u00edz:<\/strong>
      Haz que los campos sean obligatorios para asegurarte de que todas las transacciones nuevas tengan datos completos. Esta soluci\u00f3n r\u00e1pida elimina el problema para futuras entradas. <\/p>\n<\/li>\n

    2. \n

      Repara los datos afectados:<\/strong>
      Los datos faltantes en los registros pasados necesitan ser corregidos. As\u00ed es como puedes hacerlo: <\/p>\n

        \n
      • Conjunto de datos peque\u00f1o:<\/strong>
        Ejecuta una consulta para identificar las l\u00edneas de PO con campos en blanco. Exporta los resultados a una hoja de c\u00e1lculo y haz que el equipo de compras actualice manualmente los datos faltantes. <\/li>\n
      • Conjunto de datos grande:<\/strong>
        Usa la herramienta Data Transformation Workbench (DTW) <\/strong>de SAP Business One para actualizar en bloque los registros:\n
          \n
        • Exporta los resultados de la consulta a una hoja de c\u00e1lculo.<\/li>\n
        • Haz que el equipo de compras complete los datos faltantes<\/li>\n
        • Integra la hoja de c\u00e1lculo actualizada en una plantilla de importaci\u00f3n de DTW.<\/li>\n
        • Prueba la importaci\u00f3n en una base de datos de prueba, valida con los usuarios y luego importa al sistema en vivo.<\/li>\n
        • Ejecuta la consulta nuevamente para confirmar que los datos se corrigieron completamente.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n
        • \n

          Prev\u00e9n la recurrencia de manera proactiva:<\/strong>
          Crea un sistema de alerta en el ERP basado en la consulta de datos faltantes. Esta alerta notifica al equipo de compras y a los usuarios clave diariamente si aparecen l\u00edneas de PO nuevas con campos en blanco. Si todos los datos est\u00e1n correctos, no se activa ninguna alerta. Esta medida proactiva asegura que cualquier problema se detecte de inmediato si vuelve a ocurrir. <\/p>\n<\/li>\n<\/ol>\n

          Integrando Reglas de Negocio en tu Sistema ERP<\/strong><\/h3>\n

          La Resoluci\u00f3n de Problemas en Tres Niveles es un enfoque de sentido com\u00fan y proactivo<\/strong> que ayuda a incorporar tus reglas de negocio directamente en tu sistema ERP. Con el tiempo, mejora la eficiencia operativa, asegura la precisi\u00f3n de los datos y fortalece la resiliencia de tu organizaci\u00f3n. <\/p>\n

          Si quieres saber m\u00e1s sobre c\u00f3mo este enfoque puede ayudar a tu negocio o necesitas ayuda para implementarlo, cont\u00e1ctanos hoy mismo.<\/p>\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

          Resolver problemas suena sencillo: identifica qu\u00e9 est\u00e1 mal y arr\u00e9glalo. Pero en el mundo de los negocios, no se trata solo de resolver el problema inmediato, sino de asegurarse de que no vuelva a ocurrir. <\/p>\n","protected":false},"author":7,"featured_media":33651,"comment_status":"open","ping_status":"open","sticky":false,"template":"single-fullwidth.php","format":"standard","meta":{"content-type":"","_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","footnotes":""},"categories":[164,126],"tags":[140,165,175,128],"class_list":["post-33661","post","type-post","status-publish","format-standard","has-post-thumbnail","category-negocios","category-sap-business-one-es-co","tag-fonseca-advisers-es-co","tag-operaciones","tag-resolucion-de-problemas","tag-sap-business-one-es-co"],"yoast_head":"\nResoluci\u00f3n de problemas en tres niveles: Incorporaci\u00f3n de reglas de negocio<\/title>\n<meta name=\"description\" content=\"En los negocios, no se trata solo de resolver el problema inmediato, sino de asegurarse de que no vuelva a ocurrir.\" 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